All patternsScam pattern 07 of 08
The helpful support call
Someone talks you into installing a screen-sharing app so they can fix a problem.
A message of this kind
Your account is blocked. Our executive will help you1. Install AnyDesk2 and share the code to complete verification urgently.
What each part is doing
“Our executive will help you”
The helpfulness is the disguise. Nobody from a bank will ever ask for this.
“Install AnyDesk”
This hands your screen and your taps to someone else, including everything you type.
What happens if someone acts on it
They watch you log in, then move money while you are still on the call, often keeping you talking so you do not notice.
Got a message that looks like this?
Check a messageIt runs on your phone. Nothing is sent anywhere, and nothing is kept.